Shipping Locations
Most orders ship from our Riverside store, but certain larger equipment items may ship direct from the manufacturer or our other locations.

Same Day Shipping
99% of orders placed before 3pm (PST) ship same day from our warehouse in Riverside Please refer to the UPS map above for transit times. For dropship items, please allow a few extra days for orders to process prior to shipping.
Cancellations
- Order cancellation can only be made prior to shipment.
- Pre-burned screens are not eligible for cancellation
- Once shipment occurs, our return policy goes into effect.
- For orders that are cancelled in transit or delivery is refused, customer is responsible for all actual shipping and handling charges.
Return Policy
- All returns or exchanges are subject to approval. - Larger equipment items are non-refundable and non-returnable unless received damaged or defective. - Custom items such as pre-burned screens, film outputs and custom cut squeegees are also non-refundable and non-returnable. - Returns are accepted within 7 days from receipt of merchandise. - Restocking Fee * Returns due to customer's error: 15% restocking fee. - Shipping and handling fees are not refundable unless the return / exchange is a result of our mistake.
Send an email to print@rheeliablesupplies.com
"Return Request for Order No. _______"
Body: - Reason of return. - Refund / Replacement / Exchange.
We will reply and provide an RMA # and shipping address to you within 24-48 hours.
STEP 2: Return Items to Rheeliable
Package the return item/s carefully with your RMA# written on the outside of the box. We are not responsible for any damages that may occur when the item/s are shipped back to us.
STEP 3: Refund or Replacement
Replacements:
We usually process and send replacement items within 3 business days from the day we receive your package. All replacements will be shipped Ground. Please allow 5-7 shipping days for delivery.
Refunds:
Refunds are given in the same form of original payment used for purchase. They are sent within 1 to 3 business days of receipt of the return package. Upon Approval
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